FAQ

Ordering Your Product

Ordering Your Product

How Do I know I am Ordering The Right Size?

Shopping online for clothing can be difficult…
and we all like our clothes to fit differently.
For that reason, we have size charts with each clothing product.

How do I measure my body? How do I know how things will fit?

Every product description has a very specific and accurate size chart to help you understand the fit of each piece.

Another trick is to measure a garment you already have (and like how it fits) and compare with the measurements of our garments online.

How to measure:

With a measuring tape held comfortable and not too tight or too loose, use the chart below for general guidelines.

A Length

Place the end of the tape beside the collar at the top of the tee (Highest Point Shoulder). Pull the tape measure to the bottom of the shirt.

B Width

Place the end of the tape at the seam under the sleeve and pull the tape measure across the shirt to the seam under the opposite sleeve.

Have a question that is not covered here? Email us at:

Connect@LetSoul.com

What Happens Once I Place My Order?

Once you place your order, you will receive an email notification of the order confirmation.

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7-10 business days of receiving your shipping confirmation email, please contact us at Connect@letsoul.com with your name and order number, and we will look into it for you.

How Do I Care For My Garment?

How do I care for my garment?

Clothing can be hand-washed or machine washed with like colors and cold water to increase the dye and fabric longevity. Laying flat or hang-dry is best, but if you’re machine drying, we recommend tumble dry on low.

What if I Have Any Questions About My Order?

We are here for you. We have chat option available for an immediate support. You can also email us at Connect@LetSoul.com